Focus On Quality Sees Palletforce Regain ISO With Glowing Auditor Report

EV Cargo’s Palletforce has once again excelled in its commitment to quality management, workplace health and safety and environmental management.

Following a rigorous six-day audit, three of the company’s ISO accreditations have been reaffirmed, with the external assessment team proclaiming Palletforce’s compliance levels among the best in the industry.

ISO – the International Organisation for Standardisation – is made up of bodies from more than 160 countries, set up to promote global standards for technology, scientific testing processes and working conditions.

Its auditors carried out thorough examinations of three of Palletforce’s ISO certifications: 9001, which evaluates the effectiveness of quality management systems; 14001, which tests environmental management systems; and 45001, the international standard for health and safety at work.

In their report, the auditors said they were very impressed with Palletforce’s processes, the level of continual improvement within the business, and the integrated management system which tracks them.

One added: “Rarely do I visit companies that achieve the level of compliance that Palletforce has through its processes, systems, and procedures and continuous improvements for the business and its members.”

Beverley Knight, Palletforce Health and Safety Manager, said: “Businesses that have ISO certifications see improved credibility. It’s a seal of quality that a company’s stakeholders, customers and members can trust.

“We are delighted to have achieved full re-certification of all three standards, and to have received zero non-compliances on any of them.

“As a company, Palletforce is 100 percent committed to maintaining the very highest levels of operational and workplace standards and we are always looking for ways in which we can improve our performance. An example of this is the fact we have received the RoSPA President’s Award on multiple occasions for achieving gold level status for over 13 consecutive years.”

Mark Tapper, Palletforce Chief Operating Officer, added: “Palletforce is built on quality, from the approach we take across the network to the premium level of nationwide service delivered to our members’ customers.

“Achieving ISO reaccreditation with such a glowing report from the auditors is acknowledgment of the high standards delivered at the Palletforce SuperHub and in all our member businesses across the network.”